Conversational AI Terminology

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Glossary  /  Auto-suggestion

Auto-suggestion - Definition & use cases

It's a chat-based function that provides end-users with ease of search by displaying the relevant suggestions as they start typing. Hence, make it easier for your customers to interact with the chatbot. With Auto-suggestion, you can also save user selection and route the conversational flow as per user input. Auto-suggestions can be anything relevant to the user input as per bot asked query. For instance, when a chatbot asks users to select a nearby car dealer, then Auto-suggestion can be used to display the same.

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