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It's a chat-based function that provides end-users with ease of search by displaying the relevant suggestions as they start typing. Hence, make it easier for your customers to interact with the chatbot. With Auto-suggestion, you can also save user selection and route the conversational flow as per user input. Auto-suggestions can be anything relevant to the user input as per bot asked query. For instance, when a chatbot asks users to select a nearby car dealer, then Auto-suggestion can be used to display the same.
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Contact us to know how Makerobos products and solutions can provide an enriched experience to your employees, customers, and agents. Our next-gen intelligent virtual assistant technology has helped hundreds of enterprise customers across the globe to satisfy the growing demand for self-service, reduce operational costs, and increase revenue. You can be next!