Conversational AI Terminology

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Broadcast Message
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Glossary  /  Broadcast Message

Broadcast Message - Definition & use cases

It can be defined as a chatbot-based promotional message displayed to website visitors upon their visit. Broadcast Messages are not a response to user input but can be tailored to run for a specific audience. This feature of Frontman is employable while promoting products, services, and offers or while announcing events. When a user clicks on a broadcast message, the chatbot will automatically start the pre-defined conversation.

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