Conversational AI Terminology

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Chatbot Builder Platform

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Glossary  /  Chatbot Builder Platform

Chatbot Builder Platform - Definition & use cases

A chatbot builder platform can be defined as the framework to build customised chatbots as per business requirements. The functionalities specified in the platform can be applied while creating a chatbot. Chatbot builder platforms are mostly based on LEGO style. Means, you can simply drag and drop elements to customise and build your particular chatbot without any knowledge of programming.

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