Conversational AI Terminology

By Makerobos: Enterprise Chatbot For Your Business
Contextual Chatbots
Right-arrow

Enter your email and you'll see the power of makerobos in seconds

Glossary  /  Contextual Chatbots

Contextual Chatbots - Definition & use cases

To be specific, chatbots that can understand the context of a conversation, and derive the right meaning of the user query are termed as contextual chatbots. Contextual chatbots can also remember the previous interactions (if any) and make use of the same to stay relevant while interacting with repeated visitors. This way, contextual chatbots can ensure that returning users are provided with a continuous approach. Further, Contextual chatbots can remember user intents captured across multiple platforms to ensure that the context of the conversation remains in-line with customer requirements.

For more learning & development

Read impactful content about chatbot, voice, conversational marketing & more

Take Frontman for a Fast Spin on your website without any coding

Enter your email and you'll see the power of makerobos in seconds