Conversational AI Terminology

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User Ratings
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Glossary  /  User Ratings

User Ratings - Definition & use cases

User ratings are the honest representation of your customer's feedback concerning your products and services. If user ratings are 5/5, it implies customers are satisfied with your offering. While if user rating is anything below 3, then it states the dissatisfaction of customers. In contrast with user feedback, submitting ratings is quick and easy.

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