B2B Chatbot(4)Uses Cases, Benefits & Templates

A B2B chatbot platform is an AI-driven computer program that is developed to connect a business with other businesses, without any human intervention. So with faster communications, businesses can grow exceptionally.

B2B domain is highly sophisticated due to long and tedious processes. But it can be made simpler with busines-specific features of B2B chatbot. This chatbot allows you to build engaging conversational flow and interact confidently with the prospect businesses. You can capture the interests of other businesses and personalize the conversational journey. Moreover, this bot remains available for 24*7 and helps you to expand the business operations while reducing the cost of the operation.

Click here and check out the features and pricing of B2B chatbot.

Yes, you can integrate all your work apps and CRM with B2B chatbot.

Yes, you can train the B2B chatbot in multiple languages.

Log into the Dashboard> Open bot Instance> Visit the Analytics and Audience sections to get hands-on the necessary data, such as last seen, first seen, total visits, number of visitors, number of returning visitors, total sessions, and city.

Bot based support is highly recommended to connect with a large audience and answer their monotonous queries. In case, if bot fails to answer a complex query then it will hand off the conversation to a human agent without any delay. Thus, enabling seamless user experience for the buyers. The bot will track the course of conversation and will learn from it. So, next time when the same query repeats then it can handle it by itself.

Chatbots offer many benefits as per the industry. Like in the B2B domain, they can be used to answer the queries of the businesses at any hour of the day and target prospects in a better way. B2B chatbot can also simplify the traditional process of engagement as it can enable real-time interaction between the businesses. It can answer the repeated queries of the users regarding products and services and can assign a human agent if it fails to.

By being available for 24*7, B2B chatbot empowers you to sell and promote the products and services to the global audience at no additional cost. This can help you expand the base and operations around the world. Plus, with all the user data and analytics, a B2B chatbot can also help in better decision making, and build engaging marketing campaigns for a targeted audience.

Start building B2B chatbot for your business now. Sign up now and create an account then visit the Dashboard and create an Instance. Open the Instance and visit the Style Builder to design and customize the chatbot and enter the Story Builder and Instinct AI section to develop the bot conversations and train it with the repeated queries of the users regarding products and services.

B2B bots are evolving at a much fast pace. They can learn from user preference and get better with time. At present, bots can answer the repeated queries of the customers, but when trained well with the knowledge base of products and services. They can handle 98% of the queries, hence freeing up the human executives for better coordination with prospects that matter. Apart from this, with the integration of audio and video-based assistant, a B2B chatbot can answer the calls of the businesses and answer their queries while maintaining the human touch.

Yes, you can build and run the conversational marketing campaigns via Website, PPC, Email and SMS marketing. Also, you can track the engagement and success of such campaigns in real-time via Analytics.

Yes, this chatbot allows your customers to schedule an appointment via the Date Picker feature. A user can also add recipients in the meeting, send them an invitation, and add a note for the host. The scheduled date and time will reflect on your and the users' Google calendar.