Deploy Complaint Registration Chatbot on website to register online complaints that includes chatbot asking details about complaint and the complainant like name, address, email and incident details.
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No enterprise chatbot does its job alone. That’s why Makerobos works beautifully with these third-party tools — and many more.
A Complaint Registration Chatbot can be explained as a virtual assistant that can collect the grievances of the customers. To make it accessible for the human agents to reach out to the buyers, a chatbot can also collect the user details, such as name, specific query, email, etc. It can also send the details to the concerned department in real-time. Click here and check out how Customer Satisfaction Chatbot can further help you collect CSAT, NPS, and CES ratings from the end-users.
Check out the benefits and advantages of the Complaint Registration Chatbot over traditional techniques of grievance collection:
Frontman is a LEGO inspired chatbot builder platform. Follow the steps mentioned below and build a chatbot on your website in just minutes:
Here are the complaint registration specific features of the chatbot:
Click here and leanr more about the features and pricing of the Complaint Registration Chatbot.
Most of the time, with delayed response from the service providers, customers think that a business is not interested in resolving their complaint. Whereas, with AI chatbot deployed on your website, you can answer the queries of the customer in real-time and provide them with a timely and accurate solution. In case when a chatbot fails to present consumers with the perfect solution, then it will transfer the inquiry to a human agent for better resolution. With the mix of human and chatbot based support, you can advance the customer experience and keep your customer base intact.
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