Makerobos hospitality chatbot can be real game changer for businesses operating in hospitality sector by transforming frustrating & time consuming experiences into person
Hospitality chatbot is an AI-based program that makes use of Natural Language Processing to understand the queries of the users and reply accordingly. This bot can help customers to search for hotels, book a hotel, avail room service, and drop their feedback.
Hospitality chatbot is a device responsive conversational platform that allows you to build the multi-turn conversations, here are some of the prime features of this chatbot: (1) Let users schedule a meeting or book a room using Date Picker functionality (2) Integrate Google calender for setup meeting reminders (2) Run personalized marketing campaigns. (3) Capture user attention with Pre-welcome message. (4) Integrate CRM with the bot. (5) Create Persistent Menu.
You don't need to have any programming skills to build a chatbot for your hospitality business. Frontman is a LEGO-based chatbot builder platform. To create a bot for your business, signupand create an account. Then log into the Dashboard and create an Instance or pick one from the Templates section. Now, open the bot Instance, and go to Style Builder to design the chatbot, visit Story Builder to Build the conversational flow, and Instinct AI to train the bot with the monotonous queries of the users.
You can integrate CRM and other third-party applications with the Hospitality chatbot.
Hospitality chatbot can start the conversation with the visitors as they will land on the website. With Pre-welcome messages and Persistent Menu, you can bind the interest of the buyers and keep them engaged for long. Thus it will result in an increased engagement rate.
Training is the most important aspect of AI chatbot. To make your bot perfect, you can start with the repeated queries of the users. Map the queries together and build the conversational flow via the Story Builder section. You can also make use of the Instinct AI section to answer the repeated queries.
Frontman is developed and designed as a perfect Hospitality chatbot. It lets you watch the videos and images of the hotel, room, restaurant, and read the reviews of other customers in an interactive conversational manner. Including this, here are some of the unique features of the hospitality chatbot: (1) Get feedback from the customers and run a specific conversational flow based on the input. (2) Track lead generation and marketing goals via Goal tracker. (3) A/B test the conversational flows.
You can always check the effectiveness of the chatbot by placing the Goal tracker card at different conversational turns. It will help you to understand the deflection point. Also, you can build two different conversational flows and can analyze which one is more effective by placing the A/B testing card and Goal tracker. Get the results in the Analytics section of the dashboard.
From providing 24/7 active customer support to run conversational PPC campaigns, a Hospitality chatbot can upscale your business. Via this bot, you can provide customers with relevant and personalized services. Also, you can track the interaction of the users with the chatbot and analyze the best ways to pitch a service, without degrading the customer experience.
Click here to read more about the pricing of the Hospitality chatbot.
Hospitality chatbot can be integrated with CRM and other third-party applications.
Yes, you can train the bot in Hindi, English, Marathi, French, etc.
You can integrate all your business offering with the Hospitality chatbot like, book a room, book a cab, avail food, register a complaint, inquire about travel packages, etc.
Hospitality bot can clear the queries of the users and remembers their preferences. By engaging with the users in real-time, this bot makes it easygoing for them to search and find suitable services. In the case of repeated users, a bot can be tailored to pitch services based on the previous interaction. This enhances the user experience while also promotes them to avail services.
Yes, you can collect the feedback of the users and run a separate conversational flow for different ratings.
Contact us to know how Makerobos products and solutions can provide an enriched experience to your employees, customers, and agents. Our next-gen intelligent virtual assistant technology has helped hundreds of enterprise customers across the globe to satisfy the growing demand for self-service, reduce operational costs, and increase revenue. You can be next!