Deploy Patient Satisfaction Survey Chatbot on healthcare site to measure the health care quality. The chatbot will ask questions on three aspects of patient satisfaction — delivery of essential medical care, treatments sought by care seeker and their care takers, and providers’ activities and behaviour towards patient care. The survey will translate results into meaningful, quantifiable, and actionable data to gain a comprehensive overview of patient experience.
Customize the Frontman's look & feel to enable your customers to get things done fast, with intuitive applications and brand personification
No enterprise chatbot does its job alone. That’s why Makerobos works beautifully with these third-party tools — and many more.
Healthcare organizations often collect patient feedback via web-forms. However, due to their ubiquitous and tedious nature, many patients don't submit them. It eventually results in a lack of understanding about patients opinion regarding healthcare services. Patient Satisfaction Survey Chatbot can be great assistance here. It can actively ask patients about their experience regarding the delivery of medical care, treatment, staff behaviour towards them. Further, to get a broader idea about the experience of individual patients, a chatbot can converse with them while personalizing the conversation as per their interaction.
Check out the available plans and pricing of Patient Satisfaction Survey Chatbot, click here.
Before you get started with building conversational flow for Patient Satisfaction Survey Chatbot, it's important to outline the conversation flow. It can help in better presentation of your surveys and can yield good results as well. Here are a few things that one should check when creating a conversational survey for patients, and you can ask them to rate:
To get hands-on patients data, you can integrate the chatbot with CRM and third-party applications. When patients submit their response, then it will get into the database in real-time. You can also employ the Send Email/SMS feature and to forward the response of patients to concerned departments.
Have you already created chatbot with other platforms?
Our team of specialist can help you migrate your chatbot to Makerobos.
Create your free account today and contact us immediately!
FREE FOREVER - Serving organizations globally
Get real-word advised from market leaders & product owners who've been using our conversational platform