Food Delivery Chatbot

Deploy Food Delivery Chatbot on food delivery or hyperlocal marketplace website to help food lovers to order delicious food blissfully from their nearby restaurants and cafes. Chatbot will start the conversation by asking user a set of questions to discover restaurants around him on the basis of the food, rating, price and review. Further chatbot will ask customer’s details such as delivery address, name along with payment details to complete the order. Post delivery chatbot can be used to take feedback on the food, taste, quality service etc. to measure the quality of service. The bot can also answer commonly asked customer queries instantly.

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AI Enabled Enterprise Chatbot Platform

Deliver the perfect message everytime


Better conversion rate when visitor chat on website

Accelerate revenue with chatbots


Gain 23% more qualified leads with email & sms OTP verification

Fast track your sales with inbuilt business intelligence


Achieve 55% - 200% more customer interaction on your website

Know when qualified leads are browsing your site—even if they're anonymous


Automate upto 100% recurrent task like order processing, receiving feedback & answering FAQs

Build contextual & personalized experience that stands out

Why Frontman AI?

Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

User Verification via OTP

Get real-time genuine leads, validate user credentials via OTP sent to Email/number.

Targeted Teaser Messaging

Grab the visitors' attention with pre-welcome messages as they land on your website.

Book Meeting on Google Cal

Schedule a meeting and share the joining details on users' Google Calendar as a souvenir.

Fetch Geolocation in One Click

Ask users' geolocation in just one click, and enable hassle-free delivery of services.

Conversational Landing Page

Spin conversational landing pages, get out of box higher conversion rate and boost the yield of PPC campaigns.

Behavioural Targeting

Start a specific conversation with the users based on their choices and interaction pattern.

Conversion Optimization

A/B test the conversation on the varied group of visitors and optimize the flow based on user input.

Audience Manager (Mini CRM)

Get hands-on real-time user information and decode the visitors' interaction pattern.

Advance Reporting & User Tracking

Get the insights of users preferences and understand the trends of the market.

Context Aware Conversations

Make sense with Instinct AI, interpret the user input, save context and reply accordingly.

Click To Conversation

Transform story block into a CTA. Start a specific conversation as a visitor clicks on them.

Plug & Play Dialogue Engine

Easy-to-deploy and Easy-to-use. Install Frontman and get started with conversational LEGO-styled cards.

Inpage Conversations

Embed Frontman anywhere on a webpage and start instant conversation with visitors.

Plug-Play-Park Chatbot Anywhere

Customize the Frontman's look & feel Story builder is your creative hub for building interestingThe analytics dashboard in the Frontman gives the power to get valuable insightsAudience manager is the information collection centre holding vital informationThe publish section let you install the Frontman
AI Enabled Chatbot Platform
  • Style
  • Story Builder
  • Instinct AI
  • Analytics
  • Audience manager
  • Publish


Customize the Frontman's look & feel to enable your customers to get things done fast, with intuitive applications and brand personification

Frequently Asked Questions

✔ Define Food Delivery Chatbot?

A Food Delivery Chatbot can be defined as a virtual agent that can answer the queries of the customers regarding a restaurant, food, offers and discounts. It can also assist them with placing their order, tracking order, and collecting their feedback after the delivery.

✔ What are the Benefits of Food Delivery Chatbot?

A Food Delivery chatbot can benefit online food businesses in many ways, such as:

  • It can assist the buyers with their queries at any hour of the day.
  • It can interactively collect the feedback of the customers.
  • Customer can raise ticket right from the chat window, without any human intervention
  • It can recommend relevant food items to the buyers as per their preferences
  • It can bring down the cost of running customer support operations by 5X

✔ How to Build Food Delivery Chatbot?

Get started with the Food Delivery Chatbot, follow the steps mentioned below:

  • Signup now and create an account
  • Now log in to the Dashboard and click on the 'Create Frontman'
  • Open the newly created Instance and go to the Instinct AI section to train the chatbot with the repeated queries of the buyers
  • Visit the Style Builder section to personalize the appearance of the Food Delivery Chatbot as per your business
  • Visit the Story Builder section to create dynamic and multi-turn conversational flow for varied user base

✔ What are the Features of Food Delivery Chatbot?

Here are some of the important features of the Food Delivery Chatbot:

  • Get Geolocation: Let customers share their location right from the chat window.
  • OTP verification: Verify the customer credentials via OTP sent to their SMS/Email.
  • Pre-welcome messages: Highlight the current offers and discounts to the buyers as they land on the website
  • CRM integration: Integrate CRM and third-party applications with the Food Delivery Chatbot to get and post user data in real-time
  • Autosuggest List: Suggest food items and make it easier for the buyers to search food as they type a few words

✔ What is the Pricing of Food Delivery Chatbot?

Click here to learn about the pricing of the Food Delivery Chatbot.

✔ How can Food Delivery Chatbot enhance conversion rate?

A chatbot can interact with the buyers and their preferences. It can utilize the same details to make a conversation winning for your customers. This can keep buyers interested in your services, while by displaying them relevant offers, a chatbot can ensure a higher conversion rate than the traditional tools of customer engagement.

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Charu Kishnani - Vice president, Marketing | Cardekho.comVivek Singh - Director, Consumer Designs | oto.comKhalid R. Memon - Manager, Digital Marketing | Shaman Group
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