Net Promotor Score Chatbot

Deploy Net Promotor Score Chatbot on company website to reach out to customers after a chat or support call. NPS is trusted management tool to measure the loyalty of the customers and get instant & trustworthy feedback from them. Unlike long format surveys, NPS carry only one question for the customer to choose a number from 0 to 10, followed by an option to leave a comment. Based on given response, company can separate promotors (9–10) from detractors (0–6) and passive customers (7–8). To calculate your NPS score you simply subtract the percent of detractors from the percent of promoters. You can later use cumulative NPS score and feedbacks to develop your product.

Popular Chatbot Templates for Survey Industry

Product Survey

Product Survey

Create product survey to transform surveys into engaging conversations personalized for each respondent.

Market Research Survey

Market Research Survey

Build market research survey chatbot to make research surveys or polls interactive and fun for the respondents.

Rate My Website

Rate My Website

Create rate my website to collect instant feedback on user interface or newly introduced functionality

Political Survey

Political Survey

Build political survey to reach out to respondents and ask them about political view-point in the form of interactive survey.

Health Screening

Health Screening

Create health screening to assist patients with a likely diagnosis on symptoms and medical history.



Create polling bot to reach out to visitors and ask them about their political view-point in the form of interactive survey.

Exit Interview

Exit Interview

Deploy exit bot to obtain frank and honest opinion from the employee who is leaving your employment.

Client Testimonial

Client Testimonial

Create client testimonial to collect frank and honest opinion from your visitors in the chat round the clock

Bollywood Movie Review

Bollywood Movie Review

Create bollywood movie review to collect frank and honest opinion from your viewers on bollywood movies.

Patient Satisfaction Survey

Patient Satisfaction Survey

Build patient satisfaction survey to measure the health care quality.

Game Survey

Game Survey

Implement game survey chatbot to collect feedback and refine target audience

Mental Health Survey

Mental Health Survey

Deploy mental health survey chatbot to assist visitors with health tips, dietary recommendations and well being

Visitor Follow Up Survey

Visitor Follow Up Survey

Implement visitor follow up survey chatbot to collect feedback from returning visitors and elevate customer experience

AI Enabled Enterprise Chatbot Platform

Deliver the perfect message everytime


Better conversion rate when visitor chat on website

Accelerate revenue with chatbots


Gain 23% more qualified leads with email & sms OTP verification

Fast track your sales with inbuilt business intelligence


Achieve 55% - 200% more customer interaction on your website

Know when qualified leads are browsing your site—even if they're anonymous


Automate upto 100% recurrent task like order processing, receiving feedback & answering FAQs

Build contextual & personalized experience that stands out

Why Frontman AI?

Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

User Verification via OTP

Get real-time genuine leads, validate user credentials via OTP sent to Email/number.

Targeted Teaser Messaging

Grab the visitors' attention with pre-welcome messages as they land on your website.

Book Meeting on Google Cal

Schedule a meeting and share the joining details on users' Google Calendar as a souvenir.

Fetch Geolocation in One Click

Ask users' geolocation in just one click, and enable hassle-free delivery of services.

Conversational Landing Page

Spin conversational landing pages, get out of box higher conversion rate and boost the yield of PPC campaigns.

Behavioural Targeting

Start a specific conversation with the users based on their choices and interaction pattern.

Conversion Optimization

A/B test the conversation on the varied group of visitors and optimize the flow based on user input.

Audience Manager (Mini CRM)

Get hands-on real-time user information and decode the visitors' interaction pattern.

Advance Reporting & User Tracking

Get the insights of users preferences and understand the trends of the market.

Context Aware Conversations

Make sense with Instinct AI, interpret the user input, save context and reply accordingly.

Click To Conversation

Transform story block into a CTA. Start a specific conversation as a visitor clicks on them.

Plug & Play Dialogue Engine

Easy-to-deploy and Easy-to-use. Install Frontman and get started with conversational LEGO-styled cards.

Inpage Conversations

Embed Frontman anywhere on a webpage and start instant conversation with visitors.

Plug-Play-Park Chatbot Anywhere

Customize the Frontman's look & feel Story builder is your creative hub for building interestingThe analytics dashboard in the Frontman gives the power to get valuable insightsAudience manager is the information collection centre holding vital informationThe publish section let you install the Frontman
AI Enabled Chatbot Platform
  • Style
  • Story Builder
  • Instinct AI
  • Analytics
  • Audience manager
  • Publish


Customize the Frontman's look & feel to enable your customers to get things done fast, with intuitive applications and brand personification

Frequently Asked Questions

✔ How NPS chatbot differs from form-based NPS tools?

Gathering NPS score from customers can help organizations in understanding how to enhance a product or service. However, it has been seen that with traditional means of NPS collection like forms, most of the times, customers skip them and proceed forward without submitting any response. This can be changed with conversational tools of feedback collection like AI chatbots, that can converse with customers and convince them to provide their ratings after using a product or service. Moreover, as per the ratings of respondents, a chatbot can further converse with them and get in-depth feedback from Promoters, Detractors, and Passive customers. Hence, providing organizations with better NPS submission rate and customer feedback.

✔ What is the Pricing of the Net Promoter Score (NPS) Chatbot?

Click here to check pricing of Net Promoter Score (NPS) Chatbot.

✔ How to Publish Net Promoter Score Chatbot on Website?

You can deploy NPS chatbot on your website in just few steps as mentioned below:

  • Log in to the Dashboard.
  • Visit Publish section and link your website.
  • Scroll down and copy the generated code.
  • Now, paste the code into the HTML(head) of your website.
  • Save changes. Your NPS chatbot is now live.

✔ What are the Features of Net Promoter Score (NPS) Chatbot?

  • Collect Ratings: Employ Rating card within the conversational flow and collect NPS score from customers in a new interactive way.
  • Build Dynamic Conversations: Design multi-turn conversations based on the response of customers.
  • Email/SMS notifications: Send user ratings to the customer support team in real-time and amplify the process of NPS evaluation.
  • Embed Chatbot: Place NPS chatbot at the desired section on a web page and collect the response of customers when they scroll down to the same.
  • Click to Conversation: Integrate NPS chatbot with website buttons and text on a webpage. When a customer clicks on the same, the chatbot will pop up and ask the customers to rate their experience.

✔ How to Build Net Promoter Score (NPS) Chatbot?

  • Log in to the Dashboard.
  • Create an Instance then open it.
  • Visit the Story Builder section to create relevant conversational flow for NPS chatbot.
  • Visit the Style Builder section to customize the appearance of NPS chatbot.
  • Go to Instinct AI section to train NPS chatbot with the repeated queries of customers.

✔ How to Collect Feedback from Customers after Chat or Call Support?

After providing your customers with chat or call-based support, you can share the URL(Conversational Ads) with them. When your customers click on the URL, NPS chatbot will start the related conversation to collect their feedback. Based on the response of users, a chatbot can redirect the conversation. This can help in getting in-depth idea about the reaction of the Promoters, Detractors, and Passive Customers.

Switch to Makerobos

Have you already created chatbot with other platforms?

Our team of specialist can help you migrate your chatbot to Makerobos.
Create your free account today and contact us immediately!

FREE FOREVER - Serving organizations globally

Marketers Love Us!

Get real-word advised from market leaders & product owners who've been using our conversational platform

Charu Kishnani - Vice president, Marketing | Cardekho.comVivek Singh - Director, Consumer Designs | oto.comKhalid R. Memon - Manager, Digital Marketing | Shaman Group
Marketers Love Us!
Book a Demo