Patient Satisfaction Survey Chatbot

Deploy Patient Satisfaction Survey Chatbot on healthcare site to measure the health care quality. The chatbot will ask questions on three aspects of patient satisfaction — delivery of essential medical care, treatments sought by care seeker and their care takers, and providers’ activities and behaviour towards patient care. The survey will translate results into meaningful, quantifiable, and actionable data to gain a comprehensive overview of patient experience.

Popular Chatbot Templates for Survey Industry

Product Survey

Product Survey

Create product survey to transform surveys into engaging conversations personalized for each respondent.

Market Research Survey

Market Research Survey

Build market research survey chatbot to make research surveys or polls interactive and fun for the respondents.

Rate My Website

Rate My Website

Create rate my website to collect instant feedback on user interface or newly introduced functionality

Net Promotor Score

Net Promotor Score

Build NPS bot to reach out to customers after a chat or support call to collect trustworthy feedback

Political Survey

Political Survey

Build political survey to reach out to respondents and ask them about political view-point in the form of interactive survey.

Health Screening

Health Screening

Create health screening to assist patients with a likely diagnosis on symptoms and medical history.

Polling

Polling

Create polling bot to reach out to visitors and ask them about their political view-point in the form of interactive survey.

Exit Interview

Exit Interview

Deploy exit bot to obtain frank and honest opinion from the employee who is leaving your employment.

Client Testimonial

Client Testimonial

Create client testimonial to collect frank and honest opinion from your visitors in the chat round the clock

Bollywood Movie Review

Bollywood Movie Review

Create bollywood movie review to collect frank and honest opinion from your viewers on bollywood movies.

Game Survey

Game Survey

Implement game survey chatbot to collect feedback and refine target audience

Mental Health Survey

Mental Health Survey

Deploy mental health survey chatbot to assist visitors with health tips, dietary recommendations and well being

Visitor Follow Up Survey

Visitor Follow Up Survey

Implement visitor follow up survey chatbot to collect feedback from returning visitors and elevate customer experience

AI Enabled Enterprise Chatbot Platform

Deliver the perfect message everytime

82%

Better conversion rate when visitor chat on website

Accelerate revenue with chatbots

23%

Gain 23% more qualified leads with email & sms OTP verification

Fast track your sales with inbuilt business intelligence

55%

Achieve 55% - 200% more customer interaction on your website

Know when qualified leads are browsing your site—even if they're anonymous

100%

Automate upto 100% recurrent task like order processing, receiving feedback & answering FAQs

Build contextual & personalized experience that stands out

Why Frontman AI?

Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

User Verification via OTP

Get real-time genuine leads, validate user credentials via OTP sent to Email/number.

Targeted Teaser Messaging

Grab the visitors' attention with pre-welcome messages as they land on your website.

Book Meeting on Google Cal

Schedule a meeting and share the joining details on users' Google Calendar as a souvenir.

Fetch Geolocation in One Click

Ask users' geolocation in just one click, and enable hassle-free delivery of services.

Conversational Landing Page

Spin conversational landing pages, get out of box higher conversion rate and boost the yield of PPC campaigns.

Behavioural Targeting

Start a specific conversation with the users based on their choices and interaction pattern.

Conversion Optimization

A/B test the conversation on the varied group of visitors and optimize the flow based on user input.

Audience Manager (Mini CRM)

Get hands-on real-time user information and decode the visitors' interaction pattern.

Advance Reporting & User Tracking

Get the insights of users preferences and understand the trends of the market.

Context Aware Conversations

Make sense with Instinct AI, interpret the user input, save context and reply accordingly.

Click To Conversation

Transform story block into a CTA. Start a specific conversation as a visitor clicks on them.

Plug & Play Dialogue Engine

Easy-to-deploy and Easy-to-use. Install Frontman and get started with conversational LEGO-styled cards.

Inpage Conversations

Embed Frontman anywhere on a webpage and start instant conversation with visitors.

Plug-Play-Park Chatbot Anywhere

Customize the Frontman's look & feel Story builder is your creative hub for building interestingThe analytics dashboard in the Frontman gives the power to get valuable insightsAudience manager is the information collection centre holding vital informationThe publish section let you install the Frontman
AI Enabled Chatbot Platform
  • Style
  • Story Builder
  • Instinct AI
  • Analytics
  • Audience manager
  • Publish

Style

Customize the Frontman's look & feel to enable your customers to get things done fast, with intuitive applications and brand personification

Frequently Asked Questions

✔ How can Patient Satisfaction Survey Chatbot help Healthcare Organization?

Healthcare organizations often collect patient feedback via web-forms. However, due to their ubiquitous and tedious nature, many patients don't submit them. It eventually results in a lack of understanding about patients opinion regarding healthcare services. Patient Satisfaction Survey Chatbot can be great assistance here. It can actively ask patients about their experience regarding the delivery of medical care, treatment, staff behaviour towards them. Further, to get a broader idea about the experience of individual patients, a chatbot can converse with them while personalizing the conversation as per their interaction.

✔ What is the Pricing of Patient Satisfaction Survey Chatbot?

Check out the available plans and pricing of Patient Satisfaction Survey Chatbot, click here.

✔ What are the Features of Patient Satisfaction Survey Chatbot?

  • Get in-depth feedback: Ask patients specific questions about their treatment and keep the focus on their experience while asking relevant queries about related services.
  • Send SMS/Email: Notify concerned departments about experience of the patients via Email and SMS.
  • Pro-active support: Let patients avail support regarding services offered.
  • Share Conversational Survey: Don't make the survey a necessary part at the time of patient discharge. Instead, share a conversational URL with them and get their feedback when they are comfortable with it.
  • Track Survey Goals: Insert Goal Tracker card at important conversational turns and learn when most of the patients are dropping off. This feature can be a great tool for designing flawless surveys as per the behaviour of patients.

✔ What are the Benefits of Patient Satisfaction Survey Chatbot?

  • Get overall understading of what most patients appreciate and dislike during their treatment.
  • Automate the survey process and free up human staff for more complex work.
  • A chatbot can send critical feedback of the patients to relevant team. So right action can be taken in-realtime.
  • Boost survey engagement rate by up to 45%.
  • Boost survey submission rate by 17X.

✔ What should be the Goals of Patient Satisfaction Survey?

Before you get started with building conversational flow for Patient Satisfaction Survey Chatbot, it's important to outline the conversation flow. It can help in better presentation of your surveys and can yield good results as well. Here are a few things that one should check when creating a conversational survey for patients, and you can ask them to rate:

  • Experience about responsiveness of hospital staff.
  • Cleanliness and quietness.
  • Clinicians behaviour.
  • Pain management.
  • Discharge experience.

✔ How to Fetch Survey Responses from Patient Satisfaction Survey Chatbot?

To get hands-on patients data, you can integrate the chatbot with CRM and third-party applications. When patients submit their response, then it will get into the database in real-time. You can also employ the Send Email/SMS feature and to forward the response of patients to concerned departments.

Switch to Makerobos

Have you already created chatbot with other platforms?

Our team of specialist can help you migrate your chatbot to Makerobos.
Create your free account today and contact us immediately!

FREE FOREVER - Serving organizations globally

Marketers Love Us!

Get real-word advised from market leaders & product owners who've been using our conversational platform

Charu Kishnani - Vice president, Marketing | Cardekho.comVivek Singh - Director, Consumer Designs | oto.comKhalid R. Memon - Manager, Digital Marketing | Shaman Group
Marketers Love Us!
Book a Demo