Privacy Policy

Last updated on 9th Jan, 2019.

Makerobos Innovation Labs PVT LTD (“Makerobos”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to your use of Makerobos’ website located at www.makerobos.com on all platforms (the “Website”).

Makerobos is a Indian private limited company subject to the laws of the INDIA. This Policy describes how we collect, use, and disclose information in the INDIA. The INDIA may not offer a level of privacy protection as great as that offered in other jurisdictions. In jurisdictions outside of the INDIA where we are subject to different or more restrictive local laws, we may adjust our practices in those jurisdictions to comply with local laws. Otherwise, we make no representation that the practices described in this Policy are compliant with laws outside of the INDIA that apply to the collection, security, use, and disclosure of information. Information that is collected or stored in jurisdictions outside of the INDIA may, subject to applicable law, be disclosed or transferred to the INDIA or other locations. When information is transferred to the INDIA, it will be handled in accordance with the laws of the INDIA.

By using this Website, you agree to the privacy practices described in this Policy and the Terms of Service Agreement (“Agreement”). This Policy shall be taken and considered part of the Agreement as if the Agreement was completely set out therein.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

The Website collects two kinds of information about you: (a) personally identifiable information; and (b) non-personally identifiable information.

a. Personally Identifiable Information. Personally identifiable information is information that identifies you or another person. When you engage in certain activities on the Website, we may ask you to provide certain personal information about yourself, including: (i) your name, address, phone number, country, email address, and other basic contact information; (ii) your preferences, content, access device information, and payment information; (iii) reviews, photographs, videos, and other content; and (iv) communications and other messages, including correspondence between Makerobos and you.

You may decline to provide personally identifiable information through the Website. However, depending on the activity, some of the information we ask you to provide is mandatory. If you decline to provide the mandatory information for a particular activity that requires it, we may not be able to provide that service to you.

b. Non-Personally Identifiable Information. Non-personally identifiable information is information that does not identify you or another person. Non-personally identifiable information includes: (i) session and usage data; (ii) log data; and (iii) aggregate information.

  • i. Session and Usage Data.Session and usage data is information about your use of the Website, without limitation, connection and service-related data submitted to us through the use of the Website. Session and usage data includes information relating to the connection request, server communication, and data sharing, including: network measurements; quality of service; time and date of the use of the Website; and upon your consent, your location. We may also aggregate session and usage data as described in the aggregate information section below. Session and usage data does not include any personally identifiable information nor does it include content you may transmit or share through the use of the Website (such as name, address, and calendar appointments).
  • ii. Log Data. When you interact with us or use the Website, our systems may automatically collect your unique user device number, the IP address, type of browser or operating system you use, and the dates and times of your use.
  • iii. Aggregate Information. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use the Website, may be collected and combined with information about how others use the Website, but no personally identifiable information will be included in the resulting aggregate information. Aggregate information helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor the Website.

SECTION 2 - HOW WE USE YOUR INFORMATION

a. Personally Identifiable Information. We may use your personally identifiable information to: (i) provide products and services; (ii) resolve disputes, calculate and collect fees, and troubleshoot problems; (iii) verify your identity and the information you provide; (iv) encourage a safe online experience and enforce our policies; (v) customize your experience, analyze usage of the Website, improve and measure interest in our products and services, and inform you about the Website, services, products, and updates; (vi) provide you with information that may affect your use of the Website, the products and services; (vii) communicate marketing and promotional offers; (viii) provide customer service, including receipts; and (ix) perform certain other business activities.

During the course of our business, we may use your personally identifiable information to deliver information to you that is targeted to your interests. Upon receipt of the first communication of this type, you will have the opportunity to opt-out of future communications by clicking on unsubscribe link or by following unsubscribe instructions described within the communication or otherwise notifying us at support@makerobos.com We may, however, send you messages through email, text message, or other means of communications as part of our services regarding administrative matters, updates, disputes, and customer service issues regarding the products or services, and you will not be able to opt out of receiving such messages.

From time to time, we may implement solutions designed to more efficiently capture your communications preferences. In any such event, we will strive to reflect any previously stated communicated preferences within such solutions.

We may also use your personally identifiable information as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our terms and conditions; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.

b. Non-Personally Identifiable Information. We may use your non-personally identifiable information for any purpose, including, but not limited to, for our own internal purpose to measure traffic patterns; to understand demographics, customer interest, and other trends among our users; to provide, improve, and modify the Website; and for promotion and marketing purposes.

c. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@makerobos.com or mailing us at : B34, Shree Sunder Singh Bhandari Nagar, Swej farm, Sodala, Jaipur, 302019, INDIA

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - DATA RETENTION

We will retain your personally identifiable information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. Your personally identifiable information may or may not be encrypted while stored or archived by us.

SECTION 5- PAYMENT

We do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

SECTION 6- THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 7- SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 8- COOKIES

If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings so as to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use the Services.

Certain tracking technologies we use are related to advertising networks, and through those technologies we may share certain information such as IP addresses. No personally identifiable information is shared with these advertising networks, but please note that the information we share with those advertising networks might be combined with other information about you that those networks may have collected from other sources.

SECTION 9- AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10- CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@makerobos.com or by mail at B34, Shree Sunder Singh Bhandari Nagar, Swej farm, Sodala, Jaipur, 302019, INDIA

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