What are the Monthly Active Users (MAUs)?

Monthly Active Users (MAUs) are defined as the unique website visitors that have initiated the chat with your chatbot within a given month. We have introduced the concept of the MAUs, so you don’t have to pay the charges for latent users that haven’t initiated the conversation.

What happens when I exhaust the provided limit of Monthly Active Users (MAUs)?

If you go past the established MAU limit, we’ll make sure to notify you about the same. Also, as per the estimated usages, our experts will confirm the surplus charges with you, or recommend you to upgrade the account, whichever suits you best.

I expect more than 30,000 MAUs. Can I use Makerobos?

Needless to say, we have formulated our platform to match the rising demands of the businesses. Either you can upgrade to the Enterprise plan, or you can also share the custom requirements with our sales team.

Are there discounts available for startups and non-profit organizations?

To keep it fair for our clients, we have constituted the best plans and pricing in the chatbot industry. With astounding features aboard, you can turn the tide on your side.

Will I get access to all the features of the Frontman in 14-days trial?

>We have incorporated most of the features in the 14-days Beginners trial plan. However, some of the industry-leading features are only accessible with higher plans. With these, you can create winning conversational flow to delight your prospects. Schedule a demo with our experts and explore more about the unique features of the Frontman.

Is my data safe with Makerobos?

You business data is secured with 256 bit SSL encryption and stored on industry-grade and sanctified secure servers.

What happens when my 14-day trial period ends?

After your 14-days Beginners trial period ends, you’ll be prompted to upgrade to the paid plans. We’ll notify you about the same via registered email. To renew your account, select a plan that interests your business requirements.

How do I create customer support chatbot?

To provide your customers with seamless support services, you can specify the use cases with our experts. To deliver the top-notch experience to your customers, we provide zippy integrations with customer support, ticketing tools and third-party applications, such as ZOHO CRM, Salesforce, FreshSales, Zapier, etc.

How long it takes to deploy an Enterprise chatbot?

For enterprises and businesses, we have a highly trained and dedicated team of specialists that can promptly build and deploy the chatbot as per the required use cases. We ensure swift deployment within 7–10 days. For any queries about the same, you can ask our experts (Support).

We’re a marketing agency and want to partner with Makerobos for chatbot solutions?

Welcome on board. We are working with some of the world’s leading digital marketing agencies and their clients. Drop your partnership inquiry here, and we’ll reply at the earliest.