Enterprise Chatbot Platform : Conversational AI for Sales & Support

Enterprise Chatbot Platform : Conversational AI for Sales & Support

Compared with earlier situations when people used to put notices to share information, and the public needs to visit the offices to get assistance on their queries. The present is much better, now people can get assistance in real-times via conversational tools like chatbots, and companies can share information with their customers with these tools.

Its been quite long since the tools like chatbots and virtual assistants are buzzing in the market. Why wouldn’t they have such popularity? They completely deserve that !!

Enterprise Chatbot Platform

So, when we talk about chatbot for businesses, the question comes first in mind is, how can companies get one?

Well, many platforms offer businesses to build a bot for their website. And also, enterprises don’t require any programmer or coding expert to install and develop them.

Enterprises Chatbot Platforms allows huge companies to build a chatbot for their website to automate multiple tasks. Besides that, businesses can use these tools for internal management, comprehensive analysis, error elimination, conversational advertisement, feedback acquiring, and customer engagement.

For example, building a chatbot with Frontman (⚡Powered by Makerobos) is like playing a lego board game. You just need to pick and drop the cards to make a good conversational flow. With Frontman, you can create a bot for tasks like automating customer support, appointment booking, feedback & review collection, advertisements & promotions, etc.

What makes Enterprise Chatbot Platforms Different From Other Chatbot Platforms?

It is perfectly reasonable if you have been curious about this question. People often confuse between other platforms and enterprise chatbot platforms. The only difference between the both is Enterprise Chatbot Platforms designs bot for huge business level purposes. While other chatbot manufacturing platforms may not be able to build bots powerful enough to meet with the needs of huge enterprises.

Enterprise Chatbot Use Cases

Let us explore more by understanding how Enterprises Chatbots can be helpful for different industries.


Healthcare is one of the highest demanding industries for chatbots. For tasks like symptom checking, appointment booking, doctor or hospital feedback, files & reports download, etc. businesses can make good use of chatbots.

Even for other tasks like customer support, emergency responder, and live chat support, healthcare chatbot can be quite useful.


Today, almost every sector is developing at a quite high rate. And surprisingly, the education sector comes third in the fastest-growing industries. To stay at the top of the chart, many enterprises are using advanced technologies like chatbots for virtual learning and better management.

Undoubtedly, the applications of chatbot can benefit in the education sector. Enterprises can automate their admission registration system, provide virtual assistant to their staff for decreasing their workload, and enable parents to connect with teachers in real-time with chatbots.


In the last few years, the e-commerce market has grown a lot, so do the chatbot market. Businesses are inclining towards bots for jobs like order tracking, delivery confirmation, customer support, feedback & reviews, and surveys.

Moreover, these bots are so much capable that they can even predict what customers may buy next. The behavioral analysis and prediction ability of chatbots can help customers in selecting outfits for them. Furthermore, this can help businesses to get higher upsell and boosting the impulsive buying capacity of their customers.

Real Estate

When it comes to chatbots, no one can deny that the real estate industry has the most potential of getting higher leads with these tools. Companies can automate their customer support, enable their customers to get details about their desired property conversationally, and substitute web-forms with conversational forms to get up to 60% higher submissions.

There are also other use cases of chatbots for real estate businesses like from Frontman; companies can track the source of customers visiting your website. Also, the Frontman can analyze that from which keyword on google the prospect has redirected on your website, following that it can converse contextually based on their interest.

Digital Marketing

It is quite surprising that from using newspaper and radio broadcasts for promoting a brand to using social media and search engines for the same, a lot has changed in the atmosphere of marketing. Nowadays, the concept of digital marketing has the highest popularity. And businesses are investing billions in it.

Also, many companies are using chatbots with their digital marketing campaigns to automate and improve their promotions and advertisements. Moreover, for tasks like analyzing and monitoring, chatbots came out to be the perfect tool.

HR Department

The HR department in any company plays a crucial role in maintaining the productiveness in the workplace. A chatbot has been found very beneficial for helping human resources in the same. A chatbot can monitor the performance of employees, provide information to them about their employment policies, help HR to decide which task should be given to particular employees.

Businesses can also help the HR department by deploying a chatbot in terms of sending and receiving files, automating tasks, doing surveys, and leave approvals conversational.

How Can Enterprise Chatbot Platforms Help Businesses?

There are many ways enterprise chatbots can help different businesses. Here are the most important benefits and uses of chatbots for businesses.

Automating Monotonous Tasks

The primary function of a chatbot is to automate monotonous tasks. Like to answer user utterances, book appointments, guiding website visitors to particular webpages, and answer FAQs.

By automation, businesses can save a considerable amount of capital; for example, on average huge enterprises invest up to 60% of their capital in customer services and support. And with a conversational marketing tool, it can lower down to almost 8%-20%.

Boosting Leads And Lead Conversion Rate

For sure, every lead that visits the website wants something from there. And still, for many reasons, they leave the website even without purchasing anything. How can it be resolved?

Expecting 100% conversion is indeed wrong, but obviously, having maximum potential conversion is expectational. With chatbots on the websites, businesses can converse with every lead and ask them what do they need. After knowing the requirements of the visitors, a chatbot can offer everything that the website has for the same. It eliminates every reason for the website to not get the conversion, except that the website doesn’t have anything that a visitor wants. Also, in case of possible prospects dropping out, businesses can allow their customer service representative to take over the conversation and turn it into live chat service.

Moreover, this tool can also help websites to understand what customers do want from them, as every conversation stay saved in the analytics.

Improving Customer Services

A fundamental problem that every enterprise has to face is providing the best customer service. While trying to do so, they often end up investing more than they should. Also, even after such high investments, they couldn’t be able to provide flawless services.

With automated conversational customer services, businesses can make their customer services better and more engaging. A chatbot can answer queries of the customer, assist them with the essential services provided by the website within the chatbot window and that too 24x7. Also, in the case of complex queries, a human representative can handover conversation from the chatbot.

Behavioral Analysis & Digital Assistant

A chatbot can analyze what a lead may want to buy with the appropriate amount of data. So, now think about how much businesses can earn if they know what their customer exactly want to buy?

Moreover, like a digital assistant, a chatbot can work on the commands of a particular individual, if trained accordingly. You can compare it with a servant working for someone as per the training without even asking for a holiday !!

Getting Started with A Chatbot For Your Enterprise

If you are new to “Chatbots,” then it will be exciting for you to build chatbot with Frontman AI

How to Sign-up?

Ohh, it is so easy: Click Here

How to install Frontman?

Installing Frontman is quite easy and quick task too

  • Open Dashboard
  • Create an Instance or clone a template into the Instances section.
  • Go to publish section
  • Insert your website link the “Website Domain URL” section
  • Copy “JS Script” of the widget
  • Paste it in the HTML, preferably before the closing body tag (</body>) on each page of your website.
  • And you are done !!

How to Build Enterprise Chatbot?

Have you ever played the LEGO board game? Well, making a chatbot via Frontman is as easy as that.

  • Log in to the Dashboard
  • Select your Live Instance
  • Go to Style Builder to customize the design and appearance.
  • Visit the Story Builder section and Instinct AI section to train the chatbot with monotonous queries and build the conversational flow.

  • Copied

Best Chatbot Templates By Industry


Insurance Chatbot

Deploy Makerobos insurance chatbot to autonomously handle insurance-related concerns of your customers. Use cha ...


Finance Chatbot

Finance chatbot will serve as financial advisor guiding anything from investing money in properties to buying a ...


Banking Chatbot

Banking institutions can easily train Makerobos chatbot with millions of questions frequently asked by customer ...


Education Chatbot

Makerobos education chatbot can be designed to help students, college/university groups, and teachers to commun ...


Coaching Chatbot

In coaching business, time, funds, and resources are typically limited. The pros of having a chatbot available ...


Manufacturing Chatbot

The manufacturing industry heavily relies on supply chain management and to glean all such vital information li ...


Railway Train Chatbot

While traveling on wheels, passengers often need information on schedules, fares, platform allocations, etc. Ma ...


Airline Chatbot

While being frequent flier, passengers often need information on schedules, fares, boarding pass, arrival and d ...


Tax Chatbot

Incorporating tax chatbot by tax management agencies can be real game changer allowing their clients to track e ...


Automobile Chatbot

The car dealer chatbot can help automotive industry in multiple ways for instance let the chatbot be the offici ...


Hospitality Chatbot

Makerobos hospitality chatbot can be real game changer for businesses operating in hospitality sector by transf ...


Event Management Chatbot

One of the nice feature of chatbot is its ability to aid in event management. It can designed to show booking d ...


Consultancy Chatbot

Are you into consulting business? Makerobos consultancy chatbot can free-up yourself from monotonous & mundane ...


Legal Chatbot

Makerobos legal chatbots deployed on law firm websites can help automate certain time consuming processes like ...


HR Chatbot

AI-powered Makerobos HR chatbot can offer instant response to work related queries thereby harmonizing HR — emp ...


Recruitment Chatbot

Change the way your business interacts with talent. Deploy Makerobos recruitment chatbot to keep candidates eng ...


Restaurant Chatbot

Customer retention and loyalty are two important core values for any service based industry and so it’s paramou ...


Information Technology Chatbot

An IT help desk in most organisations is considered as customer-facing portal for the entire IT department. Any ...


E-commerce Chatbot

Create Makerobos chatbot for your e-commerce store to solve queries of your customers, buy your products straig ...


Retail Chatbot

Messaging chatbots are great for the retail industry unlike humans who are time-bound. Chatbots can offer inces ...


Digital Marketing Chatbot

Chatbots are most efficient in gathering information, qualifying leads and setting your sales team up for meeti ...


Survey Chatbot

Conventionally businesses have always relied on survey forms and call centers to collect customer feedback. Mak ...


Healthcare Chatbot

Makerobos healthcare chatbot can help both healthcare providers and patients. The bot can quickly and easily co ...


Customer Care Chatbot

Deploy Makerobos customer care chatbot to easily infer customer questions, provide answers, push help articles ...


News Chatbot

Millions of news readers everyday use some sort of communication channel to see what’s happening in the world a ...


B2B Chatbot

B2B marketing chatbot is the next big thing allowing businesses to qualify leads, gather information on custome ...


Real Estate Chatbot

Imagine availability of 24/7 real estate virtual agent greeting website visitors to provide property details, i ...


Travel Chatbot

Chatbots and travel makes a perfect partnership! In fact chatbots are real game changers for this industry. Mak ...