Frontman: 5 Features that Can Get Your Business in the Fastlane

Frontman: 5 Features that Can Get Your Business in the Fastlane

A chatbot serves the customers as a human-agent that can handle multiple user queries without saying Ohhh that’s too much for me! You’ll never hear this phrase coming from a chatbot.

Now, what enables it to expand the operations in uncountable dimensions! Basically, the features that it has, in the same way, humans have skills.

We worked to unearth the best solutions for businesses, that can be utilized to cut-short the operational costs, and as well as boost their sales effectively.

However, the key idea is to bond the relationship between customers and enterprises with the help of a machine. For us, it was quite challenging as well as exciting.

Let’s dive into some of the notable features of Frontman:

  1. Analytics
  2. Instinct AI
  3. Conversational Landing Pages (PPC Chatbot)
  4. PWA
  5. Teaser Glass Messages

1. Analytics

Frontman analytics is the core part as businesses can gain real-time data of user interactions, and can act on it at the same time. So, that no visitor can turn empty-handed.

In the analytics section, we have introduced Communication, Goal tracker, Traffic stats, User Engagement sections. Let’s understand the functionality of each of them one-by-one:>

Communication

Through this section, businesses can send verified visitors information to the sales team. In addition, they can also know how much users have verified their personal details via SMS or E-mail (Verified leads). So, that they can understand if a visitor can turn into their customer! Moreover, it can also be beneficial in tracking the success of campaigns.

Goal Tracker

With this feature, businesses can track how a visitor has communicated with a specific goal, such as campaigns, demos, sign up for an event, etc. Goal tracker reflects how much a user has accomplished a particular goal. With this, a business can understand why their users have left a process without pursuing it further.

Traffic Stats

With well-structured and maintained traffic stats, a business can decode how many new visitors are engaging with its product and services, and how many of them are coming back again. This can give them the in-depth insights of why users are not bouncing back!

User Engagement

This section comprises of Most frequent user inputs, Most frequent clicked buttons and, Most frequent visited blocks. It’ll help businesses to review what visitors are doing on their website. Just like, a heatmap shows the touch-pattern of users, where users are skipping the pages most, and where they are paying more attention. This way it becomes easy to redesign the unresponsive aspects of a website.

2. Instinct AI

The basic functionality of Instinct AI is to train Frontman with the perfect replies, based on users utterance. This section is further classified into two sub-sections, dialogue set and train your frontman. In “Dialogue set” you can add multiple replies to the same question, whereas in “Train your Frontman” section all the unanswered queries will be shown so that they can be addressed. And, whenever a visitor repeats the same query, your Frontman will be ready to answer it to keep the conversation on.

3. Conversational Landing Page

Creating interactive and successful landing page is the basic need if a business is thriving to drive sales on its platform. But, the traditional methods of static pages are not enough to convince users to consider the CTA. However, with a conversational landing page, this can change, as when a bot helps users to fill the necessary details in order to go for CTA, they don’t feel disconnected with the page.

4. PWA

Frontman is India’s first PWA based chatbot that can be installed on the users home screen in just a click. This can enhance the connectivity between customers and business. With this function, businesses can provide 24*7 active support, broadcast the offers, start the targeted conversation with a specific audience, share the details of upcoming events and collect feedback through a push-notification. 

5. Teaser Messages

Frontman is a 24*7 active bot, that track each and every user engagements. Like, when a user switches from a web page to another page then Frontman will start the page-relevant conversation. This feature is useful in contextual conversation with the visitors and their queries. And, also pitch them the products and services beforehand.


Discover Technology to Humanize the Customer Experience

With these features, businesses can connect with the visitors and turn them into happy customers. After all, Frontman is made to serve the purpose of solving user queries as soon as possible, therefore they don’t feel alienated. Frontman can singlehandedly answer more than 80% of the humdrum questions easily without losing focus on the customers, even it can talk with the users in a personalized tone. So that they can feel a mutual connection with the business, their product and service.

  • Copied

Reinventing Customer Engagement Experience

Fully-engaged customer represents 23% more revenue than average. If you don’t have a conversational engagement strategy, you could be missing opportunities to interact with customers and building long-lasting relationship with them.

Makerobos Innovation Labs is the leading technology company in India focusing on engagement centric products enabling marketers, product owners & customer success managers to create a conversational engagement strategy that outshines any conventional method so that businesses can reap the benefits of fully engaged, loyal customers.

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Reason to cherish when a web visitor goes from bot to demo in less than 2 minutes thanks to Frontman AI by Makerobos.

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Marketing Automation & personalization have revolutionized marketing. But sometimes that's still not enough to build an experience that people associate with your brand. That's why it's awesome to see how Makerobos has helped us doing exactly what we need.

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Have not fully implemented it yet, but playing with Makerobos is the first time I've ever been so impressed with a product that I felt a desire to give up entrepreneurship to join someone else's team. Sexy doesn't even begin to describe it.

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Looking at how marketing spent its money so far, I can see that Frontman AI outperformed some of our more traditional efforts in terms of the opportunities it influenced. For one product line, Makerobos delivered 4x the opportunities of a huge industry event we attended and for another product line, it delivered 10x the opportunities of our PPC spend.

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Less than 30 days in, Frontman AI has captured 10x more leads than forms and helped Chirag labs team rapidly convert what could turn into well over 100x the $$ value of one months service

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Thanks to Makerobos Team, I just closed a large deal with Frontman as a highly qualified lead was browsing through some of our service pages and chatted with the bot.

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We’re able to build better customer relationship and brand loyalty with Makerobos. We’ve seamlessly scaled customer service worldwide.

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Yula Fitness shapes and powers its B2B customer experience with Frontman AI

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We reduced global ticket volume by 40% with Frontman AI

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