Conversational AI Terminology

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Glossary  /  Auto-responder

Auto-responder - Definition & use cases

It is a program or a machine that automatically parses user input and responds respectively. Due to this ability, Autoresponders are widely used in customer service operations, to assist customers with their product or service related queries. Chatbots can also be termed as auto-responders as they can attain and answer queries without any delay.

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