Conversational AI Terminology

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Conversational UI
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Glossary  /  Conversational UI

Conversational UI - Definition & use cases

AI chatbots, voice assistants like Alexa, Siri, Cortana, and others employ conversational User Interface to communicate with people. A conversational user interface leverage voice or text channels to interact with users and take their inputs. With the shift in ways of interaction between businesses and customers, conversational interfaces are emerging as the best bet. By employing them, businesses can unlock a new means to engage with buyers, promote products, or answer their queries.

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