Conversational AI Terminology

By Makerobos: Enterprise Chatbot For Your Business
Custom Form
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Glossary  /  Custom Form

Custom Form - Definition & use cases

A Custom Form can be embedded in the chatbot's conversational flow to collect user details. It includes specific fields, like user name, email id, phone number, and password. Custom forms simplify the process of accumulating these user details in a single conversation. While with the traditional method, a chatbot has to ask users to enter these details one at a time. Which eventually consumes time, and might pester the chatbot experience for users.

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