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A Custom Form can be embedded in the chatbot's conversational flow to collect user details. It includes specific fields, like user name, email id, phone number, and password. Custom forms simplify the process of accumulating these user details in a single conversation. While with the traditional method, a chatbot has to ask users to enter these details one at a time. Which eventually consumes time, and might pester the chatbot experience for users.
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Contact us to know how Makerobos products and solutions can provide an enriched experience to your employees, customers, and agents. Our next-gen intelligent virtual assistant technology has helped hundreds of enterprise customers across the globe to satisfy the growing demand for self-service, reduce operational costs, and increase revenue. You can be next!