Conversational AI Terminology

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Robotic Process Automation (RPA)
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Glossary  /  Robotic Process Automation (RPA)

Robotic Process Automation (RPA) - Definition & use cases

Robotic Process Automation can be best defined as the automation of monotonous tasks that can be performed by applying a set of rules and hence doesn't require human intelligence. Enterprises can also integrate RPA tools across different channels and application to streamline data with multiple teams. By employing RPA tools, you can ensure maximum productivity while minimising the cost of processing tedious tasks by up to 80%.

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