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User Experience focuses on the ease of using an application, product, website, etc. Good UX explains that people like the way they experienced something while bad UX states that people didn't find it easier to access something. A chatbot user experience can be explained as to how efficiently it can educate buyers about a product or solve their query, without letting the users put additional efforts.
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Contact us to know how Makerobos products and solutions can provide an enriched experience to your employees, customers, and agents. Our next-gen intelligent virtual assistant technology has helped hundreds of enterprise customers across the globe to satisfy the growing demand for self-service, reduce operational costs, and increase revenue. You can be next!