Pathlab

Deploy Pathlab Bot on healthcare website to help patients instantly check the status of their pending reports, finding nearby centres, booking a medical test or searching information on diagnostic test along with prices can be handled by chatbot.

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Achieve 55% - 200% more customer interaction on your website

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Automate upto 100% recurrent task like order processing, receiving feedback & answering FAQs

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Third Party Integrations

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Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

Frequently Asked Questions

✔ ✔ What is Pathlab Chatbot?

A Pathlab Chatbot is a conversational agent that allows patients to check the status of their reports. It can also answer the query of the patients and help them find the nearby centers and book a test as per their requirements.

✔ ✔ What are the Features of Pathlab Chatbot?

Here are the top five Features of the Pathlab Chatbot:

  • Get Geolocation: Let patients share location and arrange the sample pick up
  • User Verification: Authenticate the user credentials with OTP sent to SMS/Email
  • Autoguggest: Suggest a list of Pathology tests as patients type a few words
  • CRM integration: Integrate CRM and third-party applications with the Chatbot to fetch and send user data
  • Click to Conversation: Integrate the Chatbot with the website button or text and start the specific conversation as a patient clicks on it

✔ ✔ What are the Benefits of Pathlab Chatbot?

Here are the prime Benefits of the Pathlab Chatbot:

  • Eliminate queues and let patients avail services right from their smartphone
  • Answer the queries of the patients at any hour of the day
  • Fatsen up the sample collection process
  • Collect feedback from the patients
  • Highlight offers and discounts based on user interaction

✔ ✔ What is the Pricing of Pathlab Chatbot?

Click here and check out the pricing and features of Pathlab Chatbot.

✔ ✔ How to Build Pathlab Chatbot?

Lets get started with the Pathlab Chatbot:

  • Signup now and create an account
  • Now, log in to the Dashboard, and create an Instance
  • Open the Instance and visit the Story Builder section to design the conversational flow
  • Visit the Style Builder section and modify the appearance of the Pathlab Chatbot
  • Go to the Instinct AI section and automate the repeated, and unanswered queries of the patients

✔ ✔ How Can Pathlab Chatbot promote Sample Pickup Services?

Patients who are undergoing severe illness may not be able to visit the Pathology lab. A Pathlab Chatbot can educate the patients about the Benefits of the sample pickup services and make it easier for them to avail such services from their home. Patients have to pick a test type and send their geolocation, along with the preferred time of sample pickup to the Chatbot. Pathlab Chatbot will send the provided details to the pickup team and make it seamless for the patients to take advantage of pathology services right from their home.

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Healthcare Chatbot