PNR Enquiry

It can be defined as a virtual assistant that can be deployed on travel agencies website to assist their customers with tracking PNR related details. Like, it can help travellers with checking their status on the waiting list, reservation against cancellation, coach number, seat number, etc.

PNR Enquiry Chatbot has many Features, some of them are as follow:

• Validate Input: Take PNR number from travellers and verify its format before processing.
• Integration: Connect CRMs and third-party applications to get and post data in real-time.
• Persistent Menu: Create a menu for the home screen of chatbot and offer essential services.

There are many Benefits of PNR Enquiry Chatbot like:

• It can make PNR enquiry process quicker and easier.
• It allows to check multiple PNR statuses.
• It can help in saving cost of customer assistance.

Click here and check out the plans and pricing.

Yes, you can. Visit the Instinct AI section in the Dashboard and enter the repeated user utterances and their response into relevant sections. You can also redirect the conversation by assigning specific block(s) as per travellers query.

Building a PNR Enquiry Chatbot is a quite easy, follow the below mentioned steps:

• Signup now.
• Log in to the Dashboard.
• Open the Instance and visit Story Builder to design the conversational flow.
• Then go to Instinct AI to train the chatbot with repetitive queries of travellers.
• Go to Style Builder section to customize the appearance of the chatbot.