Deploy Client Testimonial Chatbot on product or listing website to collect frank and honest opinion from your visitors. Company can dig deeper into responses left by customers to find out what customers are missing in your product or services, what they like most, or what you should focus in the future.
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No enterprise chatbot does its job alone. That’s why Makerobos works beautifully with these third-party tools — and many more.
Yes, a chatbot can indeed maximize the testimonial submission rate. It can singlehandedly interact with hundreds of customers and converse with them to collect their opinion and feedback about a specific product and service. With the active response, it gets easier for customers to submit their testimonial without quitting in between.
A Client Testimonial Chatbot can personalize the ongoing conversation with the customers and make it easier for them to express their product/service related experience. It can help in learning about the opinion of buyers like, what they like most, and what a product is missing. With chatbot as a tool for testimonial submission, businesses can get valuable information that can help them to turn around underperforming products/service in a better way.
Yes, you can share ratings and feedback of customers to the Product Team in real-time.
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