Product Survey

Deploy Product Survey Chatbot on product website to transform your surveys into engaging conversations personalized for each respondent. Build interactive conversational flow using in-built display cards like quick replies, video, animated gifs and multiple choice to make product survey fun & interesting. Ask your survey respondents with any free-text question and recognise positive and negative response using Instinct AI to tag the sentiment and ask a set of follow-up questions based on that sentiment.

Popular Chatbot Templates for Survey Chatbot Industry

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Achieve 55% - 200% more customer interaction on your website

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Automate upto 100% recurrent task like order processing, receiving feedback & answering FAQs

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Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

Third Party Integrations

Securely integrate work apps with Frontman and enable seamless services to the end-users.

Frequently Asked Questions

✔ ✔ How can Product Survey Chatbot Personalise the Conversation with Participants?

It is a virtual assistant that can be deployed on product websites to collect the feedback of customers. Based on their response, a chatbot can personalise the conversation and keep them engaged with surveys. By utilising the Instinct AI function, it can also take free text input from users and converse with them accordingly.

✔ ✔ What are the Features of Product Survey Chatbot?

Survey chatbot is packed with many industry-first features, and it includes:

  • Insert Image/Video/Gif: To make surveys interactive, you can place engaging gifs, videos, and images within the conversational flow.
  • Instinct AI: Take free-text input from respondents and redirect the conversational flow according to their ratings.
  • Multi-turn conversations: Take feedback from customers and change the course of the conversation as per the input of the buyers.
  • Personalise conversation: Based on the preferences of the respondents, you can personalise the ongoing conversation and make it pleasant for them to submit their responses.
  • Take Multiple Inputs: Access this feature via User Input card and empower respondents to submit multiple inputs as a response.

✔ ✔ What are the Benefits of Survey Chatbot?

A Survey Chatbot can benefit organizations in many ways, and it can:

  • Share survey URL via SMS/Email and make surveys engaging and enjoyable for customers.
  • Boost survey submission rate by 8X.
  • Easier to build and deploy than web forms.

✔ ✔ What is the Pricing of Survey Chatbot?

Click here to learn more about the features and pricing of Survey Chatbot.

✔ ✔ How to Build Survey Chatbot?

You can build a survey chatbot for your product and service websites by following the steps mentioned below:

  • Signup now and create your account.
  • Log in to the Dashboard and create an Instance, then open it.
  • Now go to Instinct AI section and train the Survey Chatbot with repeated queries of the buyers and customers.
  • Go to Style Builder section to personalise the appearance of Survey Chatbot according to your campaigns.
  • Go to the Story Builder section to design the Survey Chatbot's conversational flow.

✔ ✔ How Survey Chatbot can Boost Submission rate?

It can interact and engage with customers via 1:1 communication. Furthermore, by employing the preferences of customers within the conversation, a chatbot can personalise the interaction for individual users. With this, it can also promote the interest of the customers in submitting their responses. Also, after collecting the feedback, it can ask relevant questions to get better understanding of their responses.

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Survey Chatbot